Project management service JIRA is getting a new feature that will let you easily convert JIRA tickets into job postings on Upwork freelance marketplace. Moreover Atlassian has acquired OpsGenie for $295 million. You can see who has been paged and alerted you can alert more people if you need to right from there you know what Slack channel the incident is being discussed in. With it when an incident happens, you have a central place where you can go, where you can find out everything about the incident. Jira Ops aims to be the glue that keeps everybody on the same page and provides visibility into ongoing incidents. Many teams already use these tools when their services go down, but Atlassian argues that most companies currently use a rather ad hoc approach to working with them. Jira Ops integrates with tools like OpsGenie, PagerDuty, xMatters, Statuspage, Slack and others. Atlassian launches Jira Ops for managing incidentsĪtlassian launched a new edition of its flagship product Jira that is meant to help ops teams handle incidents faster and more efficiently. Like with boards, it’s easy enough to change the roadmap by just dragging the different larger chunks of work (or “epics,” in Agile parlance) to a new date.Ģ018. That’s a new feature in Jira that makes it easier for teams to see the big picture. One feature the team seems to be especially proud of is roadmaps. The new version of Jira has a new, Trello-inspired look and provides new functionality that allows for a more flexible workflow that’s less dependent on admins and gives more autonomy to teams. With this launch, Atlassian is now essentially splitting the hosted version of Jira (which is hosted on AWS) from the self-hosted server version and prioritizing different features for both. Jira Cloud gets Trello-inspired redesignĪtlassian unveiled the next generation of its hosted Jira Software project tracking tool earlier this year. Mindville’s more than 1,700 customers include the likes of NASA, Spotify and Samsung.Ģ018. But in addition to physical assets, you also can use the service to automatically import cloud-based servers from AWS, Azure and GCP, for example, and the team has built connectors to services like Service Now and Snow Software, too. It’s completely agnostic as to which assets you are tracking, though, given Atlassian’s user base, most companies will likely use it to track IT assets like servers and laptops. The company’s flagship product is Mindville Insights, which helps IT, HR, sales, legal and facilities to track assets across a company. With this acquisition, Atlassian is getting into a new market, too, by adding asset management tools to its lineup of services. Atlassian acquires asset management company MindvilleĪtlassian today announced that it has acquired Mindville, a Jira-centric enterprise asset management provider. The idea here is to offer a version of Jira that enables teams across marketing, HR, finance, design and other groups to manage their work and - if needed - connect it to that of a company’s development teams.Ģ020. With Jira Core, it also moved further in this direction, but Jira Work Management takes this a step further (and will replace Jira Core). With Jira Service Management, it is successfully doing that with IT teams. The company has long been on a journey of bringing Jira to teams beyond the software development groups it started out with. Atlassian launches Jira Work Management for every teamĪtlassian today announced a new edition of its Jira project management tool, Jira Work Management. Powered by our data-driven proprietary technology, the Percept.AI platform has a self-evolving ability to keep learning from all customer interactions, while enabling everyone on your team to have full control of the AI agent’s behavior and voice.Ģ021. Atlassian plans to integrate this virtual agent technology into Jira Service Management, its tool for helping IT teams provide better service to employees and customers. Atlassian has acquired Percept.AI, an AI company that offers an automated virtual agent support solution - a chatbot, basically - based on a proprietary AI engine for natural language understanding.
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